Sign On


SON/ZDLII??


SI*

Sign off

SOF

SO*

Change Screens

SA SB

¤B or ¤C
e.g. switch to screen B or screen C

Clear all screens

CTRL S

CTRL BACKSPACE

Display Work Area

OP/W*

*S*

Email itinerary

EM

EM

Repeat last formats

CONTROL plus UP ARROW
CONTROL plus DOWN ARROVW

ALT plus UP ARROW  to go back
ALT plus DOWN ARROW

Display PSUEDO and Screens

OP/W*

*S*

Switch PSUEDO when active in a screen

SEM/1T82/AG

AAAWI0B   or
AAAL6R2

MENU



Retrieve PNR by locator


*LOCATOR


*LOCATOR

Retrieve PNR by name

**-SMITH

*-SMITH

Retrieve by name and first

**-SMITH/THO

*-SMITH/JONATHAN  or
*-SMITH/JON      partial name will pull similar

Redisplay PNR List

*L

*L

Retrieve PNR with branch



MENU



Display Profile

S*ACME-SMITH

N*ACME-SMITH

Move Profile to PNR

MVT/ACME-SMITH

N*ACME-SMITH
then attach to profile NM

Display profile from L6R2 to WI0B

MVT/L6R2//WALK-SMITH

N=-L6R2-WALK-SMITH

then attach profile NM

Move profile once displayed


NM

Display PNR Hotel Data

S*R.H

N**H

Redisplay Last Profile

S*R

N*

Display agency profile

S*

N*3

Display company profile

S*ACME

N*ACME

Move company bar

MVT/ACME

N*ACME

MENU



Availability

A10DECIADLAX

110DECIADLAX

With time and airline

A110DECIADLAX9A+UA

110DECIADLAX9¥DL

More Availability

A*

1*

Last Availability Redisplay

A*R

1*R

Return Availability

A*O13DEC/1A

1R13DEC1A

MENU



Sell flight

01Y1

01Y1

Sell passive segment

01Y1GK

01Y1GK

Cancel Segment

X3

X3

Cancel and sell new

X3/01Y2

X3+01Y2

Cancel and sell new date

X3/010DEC

X3+10DEC

Rebook full itinerary new class of service

XI/0Q

WCAQ
e.g. rebook all flights in Q class




MENU



Sign on/ Navigation

Keyboard Layout

Retrieve PNRS

Display PNR Elements

Move and display profiles

Mandatory PNR Entries

    Name

    Phone

    Email

       Single email EM¥A1

    Form of payment

    Frequent Flyer

    Seats

    TSA Info

    Ticketing Field

    Display Eticket file

    





Que Counts and categories

QCTA/65

??????

Siqn into que

Q/65

Q/165/7  to place on category 7

Place PNR on que

QEP/65

QP/65

Place PNR on branch que

QEP/1T82/65

QP/1T8265

List of que categories

QDCA/65

QI*SYS

Magnatech cancelled and unused tickets

QEP/1*CXL

QP/108/1

















MENU



Best Fare current itinerary excluding BASIC fares

$BB/FXD

WPNCB¥MPC-ANY

Except for Jetblue and Southwest

Lowest Possible Regardless of availability NN TO FIGURE OUT NONBASIC

$BBA

WPNCS

Price in First vs. Coach

$BB//[]F

WPQF

Price single segment

NEED TO FIGURE NONBASIC

$BBS3//FXD

WPS4

Price multiple segments

$BBS1+4//FXD

WPS1/4

Store Fare Quote after WP

T:$B

PQ

Display Stored Pricing

*T

*PQ

Fare Shopper

NEED TO FIGURE NONBASIC

FS//FXD

WPNI

Price with no penalty

$BBPE00

WPXP ???

Fare if booked today

$BBT

WPB10DEC

Best fare current itinerary excluding basic UNITED ONLY


WPNCB¥BRECONOMY

Lowest fare available and request CHANGEABLE only


WPNI¥MPC-ANY


Lowest available /changeable and refundable info


WPNI¥MPC-ANY¥MPR-ANY


Lowest with no penalty


WPNI¥XP


Lowest available and max number of connections


WPNI/K1 (for two con

WD DL

T:$B-WDU

WPAC*WDU01

OR
WPIWDU01

Need to verify non-basic fare

Price segments 3 through 4 in a non basic fare (except WN and B6)

$BBS3*4/FXD

WPS3-4¥NCB¥MPC-ANY




MENU




Hotel availability

HOA12FEB-2NTSAN

HOTSAN/6FEB-3NT ??

Hotel availability off city

/1+HOA-14FEBSAN

HOT1/14FEB2 ??

Redisplay hotel availability

HOA*R

HOD*3

Complete availability

HOC3

HOT*3

Redisplay complete availability

HOC*R

HOT**

Location modifier

HOU/L-A

HOT/A

Search hotel name

HOU/N-MERID

HOT/N-MERID

Vendor Modifier

HOU/HI+HY

HOT/HI,HY

With Member Discount


HOTJFK/15JAN-20JAN1/RC-N¥H81


for HH access code H81
for IHG/HI accedd code YR1 or YR9


AAA Search

HOU/AAA4-5

HOT/R-100  ?????

Reference Sell

01INSIDE1/G-AX33333333333EXP1211

?????

Modify sold dates

HOM3D/16FEB-18FEB

HOM3D/16FEB-2NT

Hotel Description from segment

HODS3

HOD+3

Hotel description from availbility

HOD3

HOD*3

Display rules from availability

HOV2

HRD*2

Display rules from booked segments

HOVS2

????

Display government rates

HOA09JAN-10JANDCA/C-GOV

HOTORD/09JAN-10JAN1/RC-GOV



ABC     ABC NEGOTIATED RATE PROGRAM                 

AOM   ABC PREMIER PROMOTIONS                      

AXQ     AMEX HOTEL COLLECTION                          

FHC     AMEX FINE HTLS FOR CENTURIAN                      

GCD     AMERICAN EXPRESS                                     

HFH     HICKORY FOR HOTELS                                   

HIC      HICKORY RATES                                        

XTO     AX FRIENDS AND FAMILY                            



Display all hotel discounts


HIC*ALL


Display ABC rates


HOD44405/25JAN-26JAN1/¥ABC


WD Rates


HOTLAX/15FEB-2NT1/MC/N-WARNER/¥WDU

MENU



Keyboard

MENU

Unassociated  remarks

RMU:THANK YOU FOR TRAVELING WITH US

5¥THANK YOU FOR TRAVELING WITH US

Associated remarks

RMA1:ONLY AISLE AVAILABLE

5¥S1ONLY AISLE AVAILABLE  

Display Remarks

RM*

*P5

Modify Remarks

RMC:1:THANK YOU FOR TRAVELING WITH US

523


































MENU



Name

N:JOHNSON/CATRINE

-JOHNSON/CATRINE

Add name field remark

C:N:*5770-1345-001-300

-3¤*5770-1345-001-300

Chang Name

C:N:JOHNSON/KATRINA

-2¤JOHNSON/KATRINA

Display Name

*N

*N




MENU



Phone field

P:MSPC/803 332 1332

9803-332-1332-M
(or A/Agent-H/Home-B/Business

Change 1ST phone field

C:1P/MSPC/803 332 1399

91@803-333-1332 ??

Display phone

*PP

*P9

Phone with extension

P:MSPC/803 332 1332 EXT 1321- B

9803-332-1332X1321-B




MENU



New ticketing field

T:TAU/18DEC

7TAW18DEC265
e.g. Please in Q 265 on December 18th

Change ticketing field

C:T:TAU/23DEC

7¤TAW18DEC265

Display ticketing field

*T

*T







MENU



Add client address

W-MR JOHN SMITH[]1312 MAIN ST[]ANYTOWN FL Z/13112

5/MR JOHN SMITH 5/1312 MAIN ST 5/ANYTOWN FL 13112

Add delivery address

D-MR JOHN SMITH[]1312 MAIN ST[]ANYTOWN FL 13112

5DL-MR JOHN SMITH 5/1312 MAIN ST 5/ANYTOWN FL 13112

Display address

*PD

*/







MENU



Add credit card

F-VI4111134511111223/D1229

5-*VI41113545111111¥12/29

Change form of payment

C:F-VI4111341113312/D1229

532¤-VI43335111111¥12/29

Change form of payment on line 32 to new Visa

Delete credit card

C:F-

532¤
e.g. delete form of payment on line 32 in PNR







MENU



Add number

MP*UA876WE13

FFUA876WE13

Add number for 2nd passenger

MPN2*AA1344ID1

FFAA1344ID1-2
e.g. add AAdvantage to Name 1-2

Delete frequent flyer

MP/X/*UA
MP/X/*ALL

FF3¤  e.g. delete 3rd number
FF¤ALL  e.g. delete all frequent flyers

Credit mileage to another carrier

LH to UA e.g.

Sabre would credit BA to AA in this example

MP*¤UA

FFAA134998D/BA1.1

Displays frequent flyer

*MP

*FF

Diplay hotel history


*HSD/HOTEL

MENU



View seat map segment 2

9V/S2

4G2*

Reserve seat 23A

9S/S2/23A

4G2/23A

Assign multiple seats

9S/S2/23ab

4G2/23AB

Cancel seats segment 3

9X/S3

4GX3

Cancel all seats

9X

4GXALL

Display current seat assignments

9D

*B

MENU



TSA Birthday and name

¤:3SSRDOCSYYHK1/N1/////01DEC73/M//SMITH/JOHN/MARTIN

3DOCS/DB/01DEC73/M/SMITH/JOHN/MARTIN-1.1

TSA KTN or Global Entry

¤:3SSRDOCOYYHK1/N1//K/9830111235///US·                   

3DOCO//K/TT133334471JV9///US

Add phone number for airline

¤:3SSRCTCMYYHK1/N1/15551234567

3CTCMA/7035485554-1.1

Add email for airline

¤:3SSRCTCEYYHK1/N1/CLIENTEMAIL//GMAIL.COM

3CTCE/JOHN.SMITH//GMAIL.COM-1.


Delete TSA info


31-2¤  e.g. delete 1st and 2nd TSA docs


31¤ e.g. delete 1st TSA docs line




MENU



Email address

MT:JWASHING ¤GMAIL.COM

PE¥JWASHING@GMAIL.COM¥

Sabre underscore is ==

Change 1st email address

C:1MT:JWORTH ¤GMAIL.COM

PE1 ¤¥JWORTH@GMAIL.COM¥

Delete email 1


PE1 ¤

Manually email itinerary to all emails

EMALL

6P§EMI



Display stored emails

*EM

*PE

Send email to 2nd email address only

EM2

EM¥A2



Send email to 2nd and 4th email address only

EM2.4

EM¥A2/4

Email all and re-retrieve PNR


EMR

Email invoice


EMI
WI0B you can only do 6P§EM not EMI




MENU



General OSI message to United

 □:3OSIUA PSGR TRAVELING WITH JOSHUA SMITH LOCATOR 87TER

 □:3OSIUA PSGR TRAVELING WITH JOSHUA SMITH LOCATOR 87TER

General OSI specific passenger

name 2.1 in this example


 □:3OSIUA PSGR TRAVELING WITH JOSHUA SMITH LOCATOR 87TER-N2.1

Delete OSI 5

C:5 □:3

35 □

Wheelchair request name 1-2

 □:3WCHR/N1-2

3WCHR-1.2

Display OSI

*PO

*3PO

MENU



Apollo to Sabre Formats

Availability

Sell Flight

Pricing a PNR

Store Fare Quote

Adding an ARUNK


OSI’s and SSR’s

Queue’ing records

Queue Assignments and categories

Hotel

Car

Remarks

Client address

TUR Segments

Sending to QC for Invoicing

Voiding a ticket or fee

Exchanges




For the full format guide, go to this page on My.Travelport

TUR Segment

0TURZMBK1JFK09JAN-**CAREY SEDAN JFK AIRPORT TO PALACE HOTEL**

0OTHZZ09JANMGK1JFK/CAREY SEDAN JFK AIRPORT TO PALACE HOTEL

Retention Segment (need to verify preferred format)

0TURZMBK1WAS20JUL-**THANK YOU FOR CHOOSING AVENUE TRAVEL**

0OTHSZZ20JULMGK1WAS/THANK YOU FOR CHOOSING AVENUE TRAVEL










MENU



Send to QC for Invoicing

QEP/65*CQC

QP/D3L067/11



Resend to QC if the PNR fails original processing


QP/68/11










MENU



Display stored emails

*EM

*PR

Display stored fare

*LF

*PQ

Display stored credit card data

*F

*-

Display TSA Birthday Info


*P3D

Display PNR

*R

*A

Display Remarks


*P5

Display Itinerary

*I

*I

Display GFAX


*P3

Display Time Limit

*T

*P7

Display accounting lines

*PT

*PAC

Display Eticket file

*TE

WETR*(which ticket number to display)

Display UD accounting lines

*PT

*.

MENU



Primary Queues


140  Laurette
145  Pat
163  
165  Lynn
175  Kim
185  Kalley


Personal Queues


226  Lynn
227  Kalley
228  Kim
240  Laurette
245  Pat
263  

Categories


200 See Remarks in TAW
201 Credit card decline
204 Emergency Travel Service Remarks
207 Passenger no-show
208 No record locator
210  CK PNRS Eticketed
221 User Trip Hold
223 Need Svc Fee Changed
224 Read QC remarks
228 See Remarks
229 Add CTCM
230  Cancelled itinerary
231 Priority
232 Car Rental
233 Exchange
234 Follow up
235 Need confirm
236 Need Hotel
237 OK to ticket
238 Build Profile
239 Quality Control
240 Rate check
241 Schedule change
242 Seat improve
243 Waitlist
244 Cancel space



MENU



Display Eticket file

*TE/006111111111111

WPNCB¥MPC-ANY

Display ticketing file off *T

*TE02

WETR*2






















MENU



Car availability between segment 2 and 3

/2+CAL

CF2/3

Car availability between segment 2 and 3, midsize with National

/2+CAL/ZL.ICAR

CF2/3/ICAR-ZL

Display car preferences and numbers

*PRC

*C

Redisplay car availability

CAL*R

CF*

Sell car from line 3

01A3

0C3

Add express number to existing reservation

CAM2O/ID-63713234

CM2/ID-637149321
e.g. modify 3rd car segment to add ZL number










MENU



Retrieve PNR


*-LASTNAME

Display ticketing


*T

Figure which line number in ticketing field needs to VOID
and then enter the void format (either fee or ticket)


WV2
e.g. void ticket field number 2

Sabre will ask to reconfirm, and if you wish to void re-enter the format


WV2
















MENU



Store a price

T:$B

PQ

Store a price for specific segment

T:$BS1

PQS1   ?

Delete all stored pricing

XT

PQD-ALL

Delete 1st ATFQ

XT1

PDQ-1 ?



PQM-E
Just do a pricing quote manual, after the – is free form, especially when you are changing a ticket and it is an exchange it will not reprice. This will also work when you are just having issues with a new record so you can end it and then get the pricing to work, just remember you have to PQD-ALL and only have the PQ’s in there for ticketing when you send over to ticketing.





PQM-M

Just to send the record - make sure to reprice before ticketing or it won't ticket










MENU



 Spirit/Frontier adding payment

FUNTION REQUIRES MASKING error

Adding limo/TUR segments

Manual issuing a ticket

Sign into ticket printer SI* then PPSI

Remove from seat check 5E¥SCQR


QC Must provide credit card error

CC/PC and resend to QC


Minors in PNR add 5.S*UD39 UM


Bypass TAW line  7T-A


Manual s


Plate DL and store WD discount
WPADL¥IWDU01


Plate on DL  WPADL¥RQ

Exchange on DL WD  add ¥IWDU01


Display air history *HIA


Override pricing

WPS1*QBAA0ADEN¥S2*QVAA0ADEN¥RQ


FIC WPS1*QHLN0P2H¥S3*QYLN0P6L¥RQ


Multi Seg with discount

WPIWDU01¥BRMAINCABIN¥RQ¥S1-2¥S5-6











To add CC for either F9 or NK


3OTHS/AX33333333333333EXP 01 12

3OTHS/CH JOHN SMITH



























MENU



When processing an exchange, if you receive the FUNCTION REQUIRES MASKING CAPABILITIES error

FUNCTION REQUIRES MASKING CAPABILITIES

 

This response occurs when you attempt to access the Refunds and Exchanges (formerly known as QREX) mask, but do not have a "full screen" active (also called "Long Display view")

 

Solution

Change into the full-screen mode

o Go to the Applications bar at the top ( above the Area C or Area D tab)

o Click the "View" menu in Sabre (not in the browser window)

o Click Full

o Try the Refunds and Exchanges mask again








MENU

Add an ARUNK e.g. after segment 2

/2+Y

/2A













MENU



Voiding a ticket

*T to see ticket line numbers

WV(line number of ticket or fee to void)

WV(line number of ticket or fee to verify void)

ER End record

*PAC

DWLIST

DW(line number of ticket to void)

DWYES to verify






MENU

TUR code segments



Add a limousine segment to a PNR


0OTH(supplier chain code)NN(number of vehicles)(service city)(date of service:DDMMM)-(type of service)/FREE TEXT



0OTHLRNN1LAX15JUN-TRANSFER/1100AM/ SEDAN/PASS-3/PU-123 MAIN ST SOUTHLAKE TX 76092/DROP-DFW ARPT FLT AA 123 DEPART 1400/SI-CST NEEDED/ACCT-12345/GAX11111111111111111 EXP 12 12- JACKSON/BILLING-PO











MENU



Exchanges



Exchange 3rd ticketing field toward segment 3


WFRFTR3¥S3


Exchange ticket by number


WFRF00680823234322 (L6R2 TO L6R2)

Exchange 4th ticket number toward segs 6-8 for 1 psgr


WFRFTR4¥S6-8¥N1.1

WD Exchange


WFRFTR2¥S1¥IWDU01


MENU